What are gaps and actions needed in European passenger policy ?

On the day after the European elections, we publish today a contribution we made last Spring for a research awarded by the European Parliament (Internal Policy Directorate) to the Institute of Transport and Tourism of the University of Central Lancashire, for which we have gathered points of view from our partners in various European countries. We are happy to circulate now this document.

Question was : "What are regulatory gaps in the European passenger policy, and what are actions needed to remove them ?"

=> Read on this page the full contribution.


Or, in brief and simple English :

1. User organizations should get organized and better structured : Transport authorities must help development of passenger organizations, in every city !

2. A strong role for user organizations in planning and monitoring transport : We want real participation in transport governance, from long term planning to everyday issues !

3. Stronger implementation of passenger rights : Sometimes it's just too hard to get a ticket refund !

4. Specific care for the weaker categories of passengers : Special care for people disabled or feeling unsafe !

5. Better protection of passenger personal privacy : We don't want anyone being able to track each of our bus trips !

6. Equal treatment of external costs in all transport modes : Road and air users must pay the same taxes as rail users !

Any other gaps ? What is your point of view ? Send your contribution to This email address is being protected from spambots. You need JavaScript enabled to view it..

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